Manhattan Home Design, a furniture firm focusing on mid-century modern and contemporary pieces, positions itself as a service provider of " economical deluxe." The business supplies a curated collection of furnishings, consisting of renowned reproductions and original designs, intending to bring high-quality, trendy items to a wide target market.
Brand Philosophy and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to give useful and fashionable furniture that shapes the method individuals live. Polak, a former company attorney that acquired Manhattan Home Design in May 2024, brings a focus on customer-centric solution and top quality. The company's directory consists of prominent products like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with high-end materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed check out Manhattan Home Design Reviews from both the business's site and independent review systems reveals a mixed image. The Sitejabber website provides a specifically informing perspective, with an overall score of 2.6 out of 5 stars, suggesting a pattern of customer discontentment.
Positive Feedback:
Numerous customers praise the visual and high quality of the furniture, noting that items often go beyond expectations in regards to material and craftsmanship.
Some reviews from the company's internet site highlight products as "statement-making" and " specifically what I required to draw the room together."
Older reviews from third-party sites likewise state favorable experiences with item top quality and prompt shipment.
Unfavorable Comments:
A lot more recent reviews on independent websites like Sitejabber and Houzz paint a much less favorable image, with regular grievances concerning solution, value, and deceptive advertising.
Usual issues highlighted on Sitejabber and other systems consist of:
Poor customer service: Consumers report a absence of communication and problem fixing issues.
Deceptive techniques: There are discusses of products being detailed as "in supply" when they are not, as well as a " trickery" approach with furniture high quality and sales.
Delivering and shipment concerns: Long delays, unfinished orders, and harmed things upon arrival are often mentioned.
Problem with returns and reimbursements: Clients have actually reported significant obstacles in getting reimbursements or substitutes for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her background remains in the business and lawful world, and she acquired the company with the objective of enhancing the on the internet furniture shopping experience. She is likewise a factor to the company's blog, where she Manhattan Home Design Becca Polak writes about interior design patterns and pointers. Her management is concentrated on curating classic, high-grade pieces and transforming the firm's credibility through a much more customer-centric approach.